How to Cancel Sky

Posted on January 19, 2008 by lenina

Today I’ve been cancelling Sky and I also downgraded my BT Total Broadband to Option 1. It means that in Edinburgh I’ll now have a download limit of 5GB per month - I think this will be fine for a while, as I don’t DL that much at all and I’ve not really been taking advantage of my unlimited downloads.

While downgrading BT was pretty straight-forward, cancelling Sky is not as easy. I had looked into it a while ago as I really wanted to get rid of it; however, there is no option to just ‘tick a box’ or some such on my online Sky account. Instead, I had to research how to cancel Sky as Sky themselves are very careful *not* to include such information on their website (or at least no obvious, easy information and procedure. C****).

Anyhow, here are a couple of links explaining how to do it and thus escape from evil Murdoch’s digital embrace:

Apparently, this method works - even though afterwards they bombard you with junk mail begging you to come back to them. Well, I ain’t coming back. Ever. It was a mistake in the first place and only meant as a test - but unfortunately we didn’t cancel on time within the 30-days cool-off period, so they had us by the balls for 12 bl00dy months!

Useless rubbish. Get. Rid.

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3 Responses to “How to Cancel Sky”

  1. anaj, on January 19th, 2008 at 4:27 pm Said:

    Not the only company who tries to make it difficult for customers to cancel their services by hiding or even not including such options on their websites. Try to get rid of your Austrian Telekom landline - they don’t even have the form online, so you need to call their hotline and ask them that they MAIL (!) the form to you. But you need to proactively ask them to get you the form - they won’t offer it. And even though it’s just an ordinary landline, you have to cancel one month in advance, and that in calendar months.

    I wonder why there are still companies who are unable to see that this RUINS their reputation. A customer that wants to leave does so because he is either not happy with the service or thinks that he can get a service better suited to serve his needs elsewhere.

    If such a customer experiences that the company he isn’t happy with is trying to make it EXTRA difficult for him or her to leave, is going to get an even worse impression of the company - I was FURIOUS and made a vow to never ever going to custom them again. And I’ll stick to that vow, even though I meanwhile know a few people working there.

  2. If this is true, Arthur Miller was a douchebag « !anaj ,em s’taht, on January 20th, 2008 at 11:13 am Said:

    [...] By the way, another douchebag who exluded his disabled son from his life is Desmond Dekker, the singer of “The Israelites”. I know because Lenina and I celebrated Christmas with this son Desmond, called Desy, in 2001. Desy is a smart, very very gentle guy who needs a wheelchair and the help of a personal assistant to help him get around. And he looks very much like his father (who died in 2006). This might be his Myspace-Profile - at least he looks like Desy. Dr Lenina, please advice! [...]

  3. Finally Cancelled Sky « lenina 3.0, on April 4th, 2008 at 7:00 am Said:

    [...] Cancelled Sky Posted on April 3, 2008 by lenina Today I finally cancelled Sky. I’d tried this before - in January in fact - but because I hadn’t been with them for long enough it was impossible. [...]

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